Sr. Manager, Enterprise Sales Associates

This position reports to:  Director, ESAsThis is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.What you get to do in this role:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.Motivate, coach, and directly manage a team of quota-carrying Enterprise Sales Associates (ESAs)Work cross-functionally with the Enterprise Field Reps/Leaders your ESAs supportHold regular call coaching sessions, pipeline reviews, one-on-ones, and team meetingsJoin/co-sell with your team on customer and prospect calls to close dealsAnalyze current processes and systems to identify opportunities to improve customer outreach and pipeline managementSet and track key sales targets and supporting metrics for your team, both leading and lagging KPIsMaintain alignment and collaboration with the Digital Sales Leadership teamExecute new hiring, onboarding, and ongoing training to enable the team to achieve sales quota and ongoing professional developmentMeet or exceed Monthly, Quarterly, and Annual sales objectives.Build an open communication environment for your teamEnsure your Enterprise Sales Associates are following the sales process in order to win new ACV businessFacilitate resources necessary to further the sales cycle, such as Solution Consultants, Solution Sales, Sales Operations, Marketing, etc.Provide timely and accurate information to management, such as forecasting, territory plans, business objectives, etc.Utilize and leverage internal technologyOccasional travel for training and/or meetings may be required.Qualifications