Career Area:SalesJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!Role DefinitionLeads development and execution of Caterpillar’s data center global account strategy, and required processes, collaborating within Electric Power, across CAT divisions and with customers to support our continued growth in the Data Center market.Responsibilities Leads cross-functional collaboration with business partners across the organization and with outside experts to gain industry trends and collect voice of the customer and voice of the business to develop and execute changes needed for business growth. Manages metrics, dashboards and leads the development of necessary processes and tools to monitor and drive performance. Planning and directing all projects viewed as critical to department and the enterprise Leads customer engagement initiatives to understand their energy transition goals and plans, and establish CAT workstreams to collaborate and meet their needs.Skill DescriptorsCustomer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.Level Working Knowledge: Communicates the importance of customer needs/expectations and commits to resolving them. Researches and verifies customer needs and expectations. Helps link customer needs and expectations to organizational objectives. Meets regularly with customers to understand their wants, needs and expectations.Data Gathering & Analysis : Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.Level Extensive Experience: Advises on advanced data gathering and analysis methodologies and technologies. Oversees data gathering and analysis activities within the organization. Documents sources and validates the accuracy of data analysis by evaluating the pros and cons of data analysis methods used. Implements procedures and policies within a data processing function. Teaches others how to improve the validity and reliability of data used in various analyses.Decision Making and Critical Thinking : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Level Extensive Experience: Differentiates assumptions, perspectives, and historical frameworks. Evaluates past decisions for insights to improve decision-making process. Assesses and validates decision options and points and predicts their potential impact. Advises others in analyzing and synthesizing relevant data and assessing alternatives. Uses effective decision-making approaches such as consultative, command, or consensus. Ensures that assumptions and received wisdom are objectively analyzed in decisions.Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Extensive Experience: Reviews others' writing or presentations and provides feedback and coaching. Adapts documents and presentations for the intended audience. Demonstrates both empathy and assertiveness when communicating a need or defending a position. Communicates well downward, upward, and outward. Employs appropriate methods of persuasion when soliciting agreement. Maintains focus on the topic at hand.Negotiating : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with dealers and customers in a constructive and collaborative manner.Level Working Knowledge: Works to achieve win-win in negotiations, rather than taking a win-lose approach. Focuses on issues rather than personalities. Uses active listening and probing techniques to surface problems, issues, and interests. Demonstrates a willingness to examine own position. Presents own position and listens attentively to position of others.Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with customers and peers.Level Extensive Experience: Clearly communicates expectations of all parties. Participates in negotiating the terms of the business relationship. Conducts periodic reviews of work effort, progress, issues, and successes. Maintains productive, long-term relationships with customers and peers. Creates opportunities to educate support teams on customer priorities. Empowers others to establish collaborative, healthy relationships.Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.Level Extensive Experience: Directs strategic alliances and partnerships for mutual benefit. Makes sound business decisions on behalf of the group when faced with complex and contradictory alternatives. Builds the strategic thinking capability of the group. Interprets available data and analyses when creating business plans. Recommends ways to position the organization for long-term competitiveness. Prepares the group's response to key marketplace trends, opportunities, and vulnerabilities.Additional Information
Travel – expected to be 50% (Domestic and International)
Relocation is not available for this position
Visa Sponsorship is not provided for this position
Our goal at Caterpillar is for you to have a rewarding career. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.#LIVisa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.Posting Dates:April 25, 2024 - May 12, 2024Any offer of employment is conditioned upon the successful completion of a drug screen.EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.