Product Manager (CX)

As a Product Manager, you’ll be working directly with the Consumer Experience team, with a particular focus on developing and growing products/solutions that are primarily focused on the healthcare consumer market. You will be part of a dynamic and collaborative environment where you will work with cross-functional teams to design, build, and bring to market our products. We are seeking a candidate who is passionate about understanding our users and customers, and who loves creating amazing products so that our clients can be empowered to deliver the best experiences to their customers with insights that drive innovation and action. .Duties & Responsibilities:Facilitate the growth and sales of products that support Gain a deep understanding of the market, competitive landscape, and client experiences.Develop, document, and maintain product strategy by analyzing product performance, identifying and filling product gaps, and generating new ideas that grow market share, improve client experience, and drive growth.Generate product consensus with key stakeholders through product demos and presentations, and act as a product evangelist to build awareness and understanding. Be the central point of communication around your product.Translate product strategy into the product roadmap containing new product development, as well as product enhancements & refinements. Design, scope, and prioritize requirements based on business and client impact, and create product specifications for engineering.Provide cross-functional project management oversight for product development initiatives, including pilot projects, product enhancements, and new product development.Drive product launches by working closely with operational, marketing, educational services, talent development, and other key stakeholders.Work closely with …Executives and leadership to gain a stronger understanding of the business needs and priorities.Clients to solicit feedback on products and services, and to better understand their problems and pain points.The design team to make sure that user experience is integrated from day one for accessible products which are attractive, intuitive, and efficient.The Engineering team to ensure the product is brought to market according to business requirements and client expectations.The marketing and sales teams to develop positioning and promotional plans that are aligned with product strategy.The client services teams to respond to requests and questions, plus assisting in ROI reporting to the clients.May require occasional travel a few times a year.