Job DescriptionLocation: Chicago, IllinoisBusiness Unit: Rush Medical CenterHospital: Rush University Medical CenterDepartment: IT Pt Exprnce & Strat PrtnrshpWork Type: Full Time (Total FTE between 0.9 and 1.0)Shift: Shift 1Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).Pay Range: 50.68 - 85.14Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:The Product Manager of Clinical Applications, Digital Patient Experience, determines and oversees delivery of the strategy and roadmap for her/his products to achieve business outcomes and financial objectives. Her/his responsibilities include coordinating with IT, business, and financial stakeholders to set priorities, managing new development and operations, and providing direction and oversight to application product teams. The Product Manager ensures that system functionality is designed and delivered to support clinical and business processes as well as information needs. They act as a liaison between Digital & Information Services and operational leadership while serving as a voice for the patient. The Product Manager of Clinical Applications exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.Responsibilities:
Product Strategy: Develop and execute a comprehensive product strategy that aligns with stakeholder goals and enhances user and patient experience. Contribute to translating business requirements into actionable product and technical requirements.
Stakeholder and Vendor Management: Develop strong relationships and regularly communicate with product stakeholders, customers, and vendor partners to shape the product strategy while surfacing and prioritizing needs. Anticipates and is proactive towards meeting customer needs.
Roadmap Development: Create and maintain a product roadmap that prioritizes features and enhancements based on user feedback, market trends, and business objectives.
Application and Infrastructure Collaboration: Work closely with application, infrastructure, cybersecurity, and services support leadership to better understand capabilities and requirements to ensure successful product development and launch. Works within IS to present consistent messaging to the customer. Participates in strategic planning and department coordination.
Product Demonstration: Create and maintain viable product demonstration content in collaboration with application teams to provide meaningful content to operational partners.
Provides technical advice to operational leadership when implementing new workflows or applications.
Balances needs for support, maintenance, and administrative tasks with projects.
Monitors group portfolio of projects; works with the project teams to identify and resolve risks and issues.
Job Requirements:
Bachelor’s degree in computer science, information systems, health care or related fields.
An Associate’s Degree and nine to ten (9-10) years of related experience will be accepted in lieu of a bachelor’s degree.
Six years of overall experience leading to increasing responsibilities.
Strong understanding of clinical workflows in a healthcare setting.
Strong oral and written communication skills.
Demonstrated influencing skills.
Demonstrated ability to creatively solve complex issues.
Command of common office tools (e.g. Microsoft Office Suite, Visio).
Preferred Job Qualifications:
Healthcare industry experience.
Experience working with Epic patient experience applications.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Position Product Manager - Clinical ApplicationsLocation US:IL:ChicagoReq ID 14981