Direct clients through the selections process and manage selection approval to avoid project delays. Communicate and collaborate with customers and production team.
Main Duties & Responsibilities:
Educate and guide client through selections process to ensure the appropriate finishes are specified for the necessary application(s), and that due dates are met to avoid project delays.
Serve as liaison between clients and vendors; schedule showroom visits, request quotes/specs/plans from vendor per scope of work and share information with clients via Buildertrend.
After showroom visits, accurately input preliminary selections in Buildertrend, continue to update selection choice as needed, and release to client for review when coordinator finalizes choice.
Contact client to discuss released selection choices that need their review for approval and/or continue with reselection if client denies choice via Buildertrend.
Research and gather product collateral, photos and finish samples requested by client.
Assist client with submitting request for change order (RFCO) and/or request for information (RFI) via Buildertrend.
Create purchase orders to submit orders for approved selection choices.
Create a project reference folder that contains summaries of selections organized by category with detailed information regarding the final selections needed to be shared with the production team.
Collaborate with Project Manager and Construction Supervisor on complex layout plans and finish installations.
Utilize and manage Buildertrend for accounting of selection choices, document management, and communication with client and production team.
Manage sample library to keep it organized, work with vendors to make sure samples are current and purge discontinued items.
Work with Estimator to gather current trade costs from existing or new vendors.
Assist in preparing HK Signature Series design packages.
Other duties as assigned.
Preferred Skills:
Proficient in MS Office application (Word, Excel, Outlook, etc.).
Working knowledge of web-based project management system/platforms (e.g. Buildertrend).
Excellent organizational, listening, oral, and written communication skills.
Qualifications & Requirements:
High School Graduate and some College.
Residential/Commercial interior design experience preferred.
Customer-oriented attitude.
Ability to work will with a team.