The Visa Global Small Business team is responsible for overseeing and driving Visa’s global small business agenda and thought leadership. The team is organized across two distinct functions: (1) Performance Management & Market Intelligence and (2) Sales &go-to-market. The team is meant to work cross-functionally and be multidisciplinary in skillet.The Performance Management and Market Intelligence function is responsible for (1) providing visibility on our performance across sales and drivers, delivering insights on emerging opportunities/threads to the business, (2) bringing market intelligence on key trends shaping the present and future of the business and providing research-based recommendations based on competitive intelligence and regional needs, (3) finding and executing strategic initiatives to improve overall performance (e.g., implement process improvements, finding new business opportunities in our existing portfolio, supporting the development of our 2030 strategy), and (4) supporting overall business planning and operations.The current role of “Performance Intelligence Manager” will be the “A” in building, maintaining, and enhancing our reporting and analytics capabilities across sales and drivers, playing an essential foundational role in creating consistent and actionable performance insights. Essential FunctionsYou will design, build, and maintain a reporting infrastructure on key performance metrics across disparate data sources including, but not limited to, payment volumes, value-added services, product penetration, and pipeline build, to roll this into a singular aggregated report on Visa’s performance month over month, quarter over quarter, and year over year.You will compare performance against internal and external benchmarks with a shrewd eye toward identifying performance and/or profitability improvement opportunityYou will collaborate with cross-functional and regional teams to gather and validate data, ensuring global accuracy and consistency in reporting. You should proactively identify and execute initiatives to improve data quality and efficiencies in data collecting, processing, and reporting.You will be responsible for building a strong network with global & regional finance and VCA teams to determine the best mechanism for capturing and maintaining key factors that influence drivers and sales performance.You will contribute to delivering performance reports on a regular cadence for internal consumption and any ad hoc/ on-demand reporting needed to support executive teams.You will seek opportunities to automate reporting with constant feedback loops from your internal clients and find fit-for-purpose solutions to boost adoption and usage (e.g., Tableau, PowerBI, etc)You will support the team in developing business insights for high-priority initiatives (e.g., competitive intelligence, sizing opportunities, and evaluating impact for strategic initiatives).You will stay up-to-date with the latest data science and analytics technologies and identify opportunities to leverage them within the organization.You will work closely with cross-functional and cross-regional VCS teams.The position will work closely with and lead key relationships, requiring highly effective collaboration and influencing, and driving results in a matrix environment and across Visa's global organization. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.