United Roofing Company As a family owned and company based out of Central Florida Is proud to offer a variety of residential and commercial roofing services to our clients for more than 34 years. We are State Licensed and Insured. We provide only the highest level of workmanship.
We are hiring immediately a highly motivated and qualified receptionist with a proven ability to communicate professionally with customers and staff, and to provide outstanding customer service experience. We are eager to bring the right person onto our team to help maintain our standards of providing the best service in Central areas.
If you are a professional, hard worker, with an attention to detail and superior communication skills, we look forward to speaking with you.
This position is looking to be filled immediately. Duties will include, but are \\\\not limited to\\\
MUST HAVE EXCELLENT CUSTOMER SERVICE SKILLS
Responsibilities
· Receive inbound calls and provide basic information for customers relating to our products and services offered.
· Make appointments and confirm.
· Make and keeping track of sales appointments
Greet visitors and direct them to the appropriate person.
· Update multiple appointment calendars and schedule appointments.
· Scheduling and keeping track of warranties and repairs.
· Review Documents
· Apply online for permits.
· Properly notate and update internal CRM with accurate notes.
· Outbound calls to customers
· Communicate to customers, employees, and vendors by phone/email.
· Make a schedule for each job.
· Run errands and post documents at job sites.
· Communicate effectively with customers internally to ensure there are no lags in services provided.
· Collaborate and work in a team environment.
Requirements
· Proven work experience in similar roles
· Language: English – Spanish
· Professional appearance
· Solid communication skills both written and verbal.
· Ability to be resourceful and proactive in dealing with issues that may arise.
· Ability to organize, multitask, priorities and work under pressure.
· Roofing Experience is a Plus.
· High school degree.
· Must have own transportation.
\ Paid Time Off (PTO)
\ Paid Holidays
Job Type: Full-time
Salary: From $17.00 per hour