Junior Account Representative

Job DescriptionAs a Junior Account Representative at Nexmos, Design, you will be the key point of contact between our clients and internal teams. Your role will focus on managing client relationships, understanding their needs, and ensuring that our services meet and exceed expectations. This is an excellent opportunity to grow your career in account management within the design industry.ResponsibilitiesBuild and maintain strong relationships with clients to understand their goals and requirementsCoordinate with internal design and project teams to deliver projects on time and within scopeAssist in preparing proposals, presentations, and reports for clientsMonitor account performance and provide regular updates to clients and managementIdentify opportunities for account growth and upselling of servicesHandle client inquiries and resolve issues promptly and professionallyMaintain accurate records of client communications and transactions