Job Description:
As an Entry Level Customer Service Assistant, you will be the first point of contact for our valued customers. You will play a key role in maintaining customer satisfaction by providing support, resolving issues, and delivering prompt responses to inquiries. You will work closely with our customer service team to ensure the smooth operation of our services and build lasting relationships with clients.Responsibilities:Responding to customer inquiries via phone, email, and chat.Handling and resolving customer complaints in a timely and professional manner.Assisting customers with product information, orders, and troubleshooting.Maintaining customer records and updating information in the database.Collaborating with team members to ensure seamless service delivery.Ensuring customer satisfaction through effective communication and problem-solving.