Private Health Insurance
Hiring Licensed (2-15 or 2-40) Self Motivated Individuals
- Punctual, Dependable, Clean/Clear Speaking Voice
Job Description: Customer Service Retention Specialist (Hourly plus Commission)
Location: Pompano Beach, FL
Salary: $18+ per hour, based on experience
Employment Type: Full-Time | Monday-Friday 9am-6pm, hours may vary
About Us:
We provide the industry standard and customer care. We are seeking energetic, motivated and dedicated Customer Service Retention Specialist to join our family.
Position Overview:
As a Customer Service Retention Specialist, you will ensure customer satisfaction and retention by addressing inquiries, resolving issues, and maintaining client relationships.
Key Responsibilities:
- Handle inbound calls
- Identify and address reasons for potential cancellations.
- Resolve customer issues efficiently.
- Build and maintain strong client relationships.
- Stay updated on our health insurance products and policies.
- Accurately document all interactions in our CRM system.
- Gather and report customer feedback.
BILINGUAL IS A PLUS
Join our team and help us deliver exceptional service to our clients!