Description:Creates technical training content and courses for roles within our operations team. Partners in the implementation of the training strategy and track and assess its progress and outcomes. Works closely with leadership to identify and assess future and current training needs for the department, leveraging job and skills analysis. Designs and delivers new hire technical training and on-boarding programs, refresher trainings, and additional trainings as needed.Essential Functions
Designs and delivers a technical training programs by working with outside vendors and internal stakeholders to develop solutions. Works with vendor and internal stakeholders to develop digital training modules/tools, such as computer based trainings, videos, infographics, etc. Manages relationships with training vendors.
Keeps the technical training programs current as processes and software programs evolve.
Works with business leaders across the divisions to assess the teams daily work flows and processes to learn how to support their business.
Manage and lead meetings with leadership before preparing course materials to ensure a detailed understanding of training subjects and processes
Works with all staff in respective teams to identify training gaps and what solutions will be needed to assist training for new and existing associates.
Designs, delivers and manages the associate onboarding for new hires and transfers and provides a training plan to each associate during onboarding with various checkpoints throughout.
Provides training assistance as new processes are established or changes to current processes are made.
Responsible for managing the review of existing procedures and job aids as well as managing and completing new ones.
Administers training programs via learning management system.
Responsible for managing our associates skills and proficiency matrix to support our understanding of capacity by skillset and helps identify targeted upskilling opportunities.
Create opportunities for cross training within departments and across departments to ensure employees can support different teams during high volume periods.
Additional Skills & Qualifications:
2+ years of relatable Training and Development experience
Documentation, go getter, detail oriented, collaborate well with a variety of people, communicate well, time management
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.