We are a small accounting firm in Broomfield focused on providing tax preparation, bookkeeping and accounting services to individuals and small businesses. For the Receptionist/Office Assistant role, we are seeking a person who enjoys helping customers as well as supporting our team with administrative tasks.
This is a part-time 30-35 hours a week between the 9-5. The role plays a key part in ensuring our office runs smoothly and efficiently during the busy tax season. There is a high volume of customer interaction via phone, email and face to face. Must be able to multi-task and deal with frequent interruptions. Must develop a solid understanding of our internal processes and how many moving parts fit together. Accuracy and reliable attendance are extremely important.
Typical duties include:
Customer-facing: answer phones, greet walk-ins, explain services and pricing, schedule meetings, respond to customer questions.
Administrative/clerical: scan documents, work with digital files, data entry, bookkeeping, ensure customer forms and files are complete, deposits, mailings.
Successful candidate must have:
A strong work ethic and desire to work at a smaller company in a fast-paced environment.
Excellent interpersonal and customer service skills. Ability to remain calm and reassure clients in times of stress.
Experience with multi-tasking and managing priorities.
Ability to complete tasks while dealing with frequent interruptions.
Reliable work history, attendance record and punctuality.
Exceptional attention to detail.
Ability to work independently, use resources and be proactive when issues arise.
Flexibility and adaptability with changes in work procedures and workload.
Proficiency with Microsoft Word, Excel and Outlook using a PC.
QuickBooks experience is very helpful.
Ability to quickly learn new software.
Clean background check
Please send your resume along with cover letter