Private Lesson Supervisor - Ski & Snowboard School

The Private Lesson Supervisor leads and supports private lesson assigning to ensure exceptional guest service and operational excellence. The ideal candidate fosters a culture of professionalism, collaboration, and trust while promoting excellence in instruction and service. By building a supportive and high-performing team, the Supervisor enhances operational efficiency, guest satisfaction, and Pro retention. This position reports to the School/Program Manager.  Applications for this role will be accepted until  September 8, 2025.Two positions exist, one at Snowmass and one at Aspen Highlands.The budgeted salary range for this position is $60,656 - $69,754. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus. Essential Job Functions / Key Responsibilities  Organize and prioritize operational requirements based on departmental SOP’s, end of season analysis, and prescribed initiatives Supervise, schedule and staff a team of Pros to meet daily operational needs while ensuring scheduling accuracy throughout the season  Promote excellence in guest service by evaluating guest experiences and addressing concerns as they arise. Maintain an active on-hill presence, engaging with Pros and guests while observing guest experience and Pro performance at key times each day. Lead employee recognition efforts, performance management, and disciplinary actions  Mentor and provide guidance to Pros, including Academy training, PSIA certification, Stage IV progression, and Trainer pathway mentorship Collaborate with other departments to ensure seamless operations and enhance product knowledge Support ski school operations by assisting sales and reservations, payroll, and other teams as needed Promote and uphold a strong culture of risk management through clear communication and adherence to safety protocols Act in the best interest of ASC in growth and protection of current ASC business, including sales and investigating underground teaching  Conduct a thorough end-of-season analysis to assess individual and departmental strengths and opportunities, contributing to off-season evaluation and planning. Other duties as assigned