Job Purpose:
Under direction of Front Office Supervisor/Clinic Administrator, the Medical Receptionist performs a variety of clerical duties in support of health care delivery and medical office operations.
Duties:
Greets patients in person and/or by telephone.
Registers patients and verifies insurance coverage.
Verifies schedules for appropriate appointment types, schedules appointments including specialty appointments.
Confirms patient appointments for the following day.
Updating files and charts in Cerner and aids in completion of forms and checks documents for accuracy and completion. Prints daily appointment schedule, sets up and maintains records and logs.
Operates a variety of office equipment including computers, fax machines
Contributes to team effort by accomplishing related assignments as needed.
Comply and keep current with accreditation standards and federal, state and local regulatory requirements.
Other duties as assigned.
Skills/Qualifications:
Must be Fluent in Spanish
Professional telephone etiquette, clear verbal communication skills, Microsoft Office Suite knowledge, professionalism, customer focus, efficient and accurate.
Experience with automated databases, electronic medical records and standard PC Software applications preferred.
Must abide by Compliance Program and the Code of Conduct.
Education/Experience:
High School graduate or equivalent.
One year of clerical experience.
Knowledge of medical terminology preferred.