Our successful management company in the bay area is looking for a part-time office manager for a senior manufactured home community. Are you a self starter? We are seeking a highly motivated individual who can 'learn on the fly', with an aptitude for computer software. Proficiency of Office, Word and Excel is expected. We have a very friendly working environment with the room for flexibility.
What you’ll do:
This position supports the Resident Property Manager in all aspects of property management and serves as a liaison between our office, and residents with respect to maintenance and other issues as needed.
Your job will include:
Respond to questions and complaints in a timely manner.
Contact tenants to address any issues that require immediate attention.
Assist in scheduling maintenance calls for the repair of buildings and grounds.
Order inventory and obtain estimates for repairs.
Submit monthly vendor payables, credit card reconciliations.
Maintain orderly tenant and property files
Manage calendars and perform general administrative tasks.
Skills & experience you need:
Maintaining positive resident relations.
Solid experience in customer service.
Experience coordinating and scheduling appointments.
Proficiency with Microsoft Office, Excel and other web-based applications, including email
Clear and concise communication skills verbally and written with attention to detail
Experience performing administrative tasks and the ability to manage multiple projects simultaneously
Valid driver’s license, good driving record and current auto insurance.
RESPONSIBILITIES
Collects and deposits rent payments/follow-up on late payments
Preparing and signing resident leases
Create, assemble and distribute monthly tenant invoices
Process new applications for residency, including background checks and file maintenance
Manage PG&E functions for billing
Assist On-site Manager with work orders
Becoming familiar with the California Civil Code Provisions- of the MRL.
Answers Telephone, Files, Prepares Correspondence
Assist Residents with Questions or Problems
Assists with Annual Inspections and Repairs
Assist with Re-certifications; Resident Notification, Setting up Appointments, Tracking
QUALIFICATIONS
2+ years of experience in property management preferred (mobile home community a PLUS)
Knowledge of HOA, Rules and Regulations Guidelines or be able to learn
Skilled in Problem Solving and Resident Relations
'Strong Computer' and Phone Skills with the ability to multi-task
MS Office a Must, Yardi Voyager, Rent Manager or other Property Management software experience a Plus
The job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Marketing and/or Budgeting is NOT a part of this position.
Position is in office for immediate hire.
This is a weekday shift at least 3-4 days a week. Hours TBD.
Starting hourly wage at $25.00-$30.00 depending on experience.
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Email resume in pdf format with references. Include cover letter stating why you should be considered for this position.
Local Residents within a 30 miles radius of Novato (preferred)
Bilingual (English/Spanish) preferred a plus
This is not a remote position