Revenue Operations & Office Manager – Lingrove
Location: San Rafael, CA
Employment Type: Full-Time, Onsite
Annual Salary Range: $85,000 - $120,000
Join Lingrove and make a better future with ekoa®
At ekoa® by Lingrove, we’re revolutionizing the built environment with our eco-friendly, high-performance interior product line, ekoa®. We harness the strength of flax to create natural wall protection and millwork applications that blend performance, style, and sustainability. Are you ready to make a lasting impact?
Position Overview
We are seeking a proactive Revenue Operations & Office Manager to serve as the vital connector between our sales, operations, and other teams. In this tech-forward role, you’ll combine exceptional human communication skills with digital tools and automation to optimize sales processes, streamline order management, and elevate the workplace experience. Your ability to build strong relationships and communicate clearly will be just as important as leveraging data-driven insights to help us achieve revenue goals, with a smooth and efficient process.
Key Responsibilities
Order Management
-Automate and oversee order intake, validation, and tracking using AI-driven tools, ensuring clear, proactive communication with all stakeholders
-Translate sales orders into production orders, collaborating closely with production teams and monitoring capacity, lead times, and order progress with real-time dashboards and predictive analytics
-Proactively manage and communicate schedule adjustments, order status, and production updates to keep teams aligned
-Track and analyze key performance indicators (order accuracy, on-time delivery, customer satisfaction), generating automated reports to support business decisions and continuous improvement
-Analyze order trends for demand planning and capacity management, sharing actionable insights with leadership and relevant teams
Sales Operations
-Manage and optimize all digital sales processes (quoting, order entry, pipeline management) and CRM (HubSpot) to ensure data integrity, sales reporting, and forecasting
-Serve as the main point of contact for order status and client concerns, integrating automated notifications with responsive, human support
-Identify and address operational bottlenecks using AI-powered analytics, engaging relevant teams for collaborative problem-solving and process improvement
-Participate in cross-departmental meetings to ensure alignment and proactively resolve issues, fostering a culture of open dialogue and shared goals
-Train sales teams on digital tools and best practices, maintain cross-team communication, and ensure customer satisfaction through prompt, transparent, and personable communication
Office Administration
-Oversee daily office operations with smart use of technology, maintaining a collaborative work environment and positive vendor relationships
-Manage office supplies, facilities, and space planning; support onboarding/offboarding and coordinate company meetings and events using digital tools
-Maintain office documentation, compliance, and serve as the primary liaison with building management and external service providers
Required Qualifications
Education & Experience
-Bachelor’s degree in business, operations, supply chain, administration, sales, and related field
-3-5 years of experience in operations, production, office management, and customer service—preferably in a manufacturing or production environment
-Proven experience with office administration and digital business tools: AI-powered platforms, CRM systems like HubSpot, project management software: e.g. Asana, Slack/Microsoft Teams, Google Office Suite; Cin7 experience a plus
Skills
-Strong project management, organizational, and multitasking abilities in a collaborative digital and efficient office workplace
-Excellent communication skills—written and verbal—for both internal and external stakeholders, approaching each interaction with clarity and professionalism
-Analytical skills with the ability to leverage data, AI, and automation to optimize sales operations and drive revenue growth
-Proactive problem-solving, attention to detail, and a passion for technology-driven efficiency
Lingrove is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, veteran status, or any other protected characteristic as outlined by federal, state, or local law. All employment decisions at Lingrove are made based on qualifications, merit, and business needs.