JOB DESCRIPTION
We currently have an exciting opportunity for a lead position at Eisenhauer's Catering and Events in Sunnyvale, CA, an off-premise catering company. We are looking for individuals who have an advanced understanding of high volume catering.
This candidate must be a motivated self-starter. The daily job duties will focus on managing the production of daily catering orders while executing necessary tasks centered around production, set up, customer communications, product/supplies ordering and shopping, performing lead server responsibilities at off-premise events, and event breakdown and follow up.
JOB PRIORITIES AND DUTIES
Manage independently - catering account logistics from load-out to return, unload, cleaning, and re-stocking. Completion of post-event reports.
Driving/delivering daily food orders to local companies, setting up food items for casual and upscale displays, afternoon pick-ups of company equipment, general assistance with the operations of our catering business
Interface effectively with event service, sales, operations, and kitchen teams.
Attend all internal operations meetings.
Communicate via email, phone calls, and in-person meetings
Maintain, manage and work to improve systems, procedures and business processes
Point of contact for on-site customers for any "day-of" issues. Thorough communication and reporting of customer feedback.
Provide accurate daily reports in a timely and efficient manner.
Assist with projects as needed. Event training and monthly team training
Inspect catering vans daily for loading requirements and cleanliness. Keep vans clean inside and out as per determined schedule.
Daily closing policies as necessary.
Assist with daily order inventory process.
End of day driver reports
Key contributor in the process of loading and unloading of each individual van. Re-stocking and placing all equipment, and returning product while effectively overseeing and executing the follow-through of this process to completion.
Full product knowledge.
Additional responsibilities as needed towards the success of the overall company and team participation.
QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE
Experience in catering logistics, rental handling, setup, and inventory, managing and instructing event personnel, strategic event troubleshooting, working in a cross-functional team environment.
A strong desire to exceed guest expectations
Must be available to work weekdays, weekends and evenings
Two – Five years hospitality experience and/or training; or equivalent combination of education and experience in fine dining and off-premise catering. (HS Equivalent 2-4 years)
Must be willing and able to travel locally as needed. Must have a valid driver’s license.
The ability to read, write and speak English fluently is required to analyze and interpret general business practices with clients and staff.
Ability to effectively present information and respond to questions from the EIS team.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent.
The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
The ability to interpret instructions furnished in written, oral, diagram or schedule form is required to successfully perform the essential duties described above.
Must possess troubleshooting skills.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the team member must:
Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis
Have the ability to lift 50 pounds.
ServeSafe certification will be a requirement within the first 90-days.
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Expected hours: 40 – 50 per week
Benefits:
Meal Provided
Flexible schedule
Performance Bonus
Shift:
8 hour shift
Work Location: In person