Job Title General Manager
Mamahuhu is a San Francisco-based restaurant and consumer goods company founded to create Chinese-American food we’re proud to eat. Mostly organic and thoughtfully-sourced, but yummy first and foremost.
DESCRIPTION
We are seeking a passionate, experienced and hungry General Manager to lead one of our growing restaurants. At Mamahuhu we seek first in class people all-around, especially when it comes to this role. As the leader of a team of 15-20 people you are the driving force behind everything that happens within the four walls of the restaurant. You are expected to lead by example in fostering Culture, promoting Quality, managing Costs and building Revenue. Goals and Targets are set in collaboration with upper management, but the power is yours to make it happen.
This is a full time role based in the San Francisco Bay Area. We provide great benefits, a welcoming culture and a sustainable work schedule that supports longevity and career growth.
RESPONSIBILITIES
Recruiting, Training and Developing the restaurant team on an ongoing basis to foster a culture of diligence, high-performance and shared values
Lead by example, embodying Mamahuhu’s Five Core Values
Managing all restaurant costs (Labor Cost, Food Cost, etc.) to consistently hit company targets
Reviewing and presenting the restaurant P&L to upper management at the close of each period
Managing all aspects of your team’s daily work routines (scheduling, time off, timecard management, etc.)
Capable of performing every job in the restaurant (have completed all training programs) so as to be able to hold each team member to the highest standard
Working closely with Kitchen leadership to maintain consistent excellent food quality to company standards
Working with Front of House team to promote a culture of excellent hospitality
General upkeep, repair and maintenance of all restaurant equipment and assets
Fluency in all restaurant technology systems (hardware & software) with ability to troubleshoot
Promoting safety and policy compliance amongst the team on a daily basis
QUALIFICATIONS
Located in the San Francisco Bay Area
Restaurant Upper Management experience (General Management experience preferred)
California Food Handler’s certificate (if you do not have one, we will assist with obtaining one)
Highly Organized & Detail-oriented
Accountable & Reliable
Works well under pressure and stress when necessary
Solutions-oriented (growth mindset)
Comfortable with change and ambiguity
Capable of giving and receiving critical feedback in an effective manner
Strong leadership skills: leads through action and teamwork; coaches consistently and with confidence; sets clear direction and vision for their team
Clear and effective communicator: ability to communicate in a direct, timely and respectful fashion, both verbally and in writing
Confident and effective in interacting with customers to address any issues (positive or negative), both in person and over the phone
LOCATION
This is a full-time position located in the San Francisco Bay Area. You should be able to easily commute to work and occasionally between our other restaurants for various tasks and meetings.
SCHEDULE
As General Manager you create your own schedule. Generally speaking, an effective GM spends 5 days per week (50 hours) in the restaurant, but this can easily fluctuate up or down depending on the restaurant's needs.
SALARY & BENEFITS
Starting Annual Salary of $80,000, plus an opportunity to earn 15% of your salary in bonus potential quarterly. The bonus structure is based on hitting certain financial targets. Salary is subject to all applicable withholdings and deductions.
Mamahuhu is also proud to offer the following benefits:
Health, Dental, Vision and Chiropractic Insurance (75% employer covered)
3-months Paid Maternity/Paternity leave
$1,000 annual wellness stipend
Unlimited sick days & 2 weeks annual PTO
ABOUT MAMAHUHU
Mamahuhu is a restaurant and consumer goods company founded by Anmao Sun, Ben Moore and Brandon Jew, the James Beard Award winning chef and owner of the Michelin- star Chinese-American restaurant in the heart of San Francisco, of Mister Jiu’s.
At Mamahuhu, we’re built around the idea that food brings people, communities and cultures together through the joy of shared tradition. We envision a future in which delicious, affordable, sustainably-sourced food is the norm and Chinese-American cuisine plays a central role.
We launched our first fast-casual restaurant in the Inner Richmond in 2020; since then, we’ve expanded to three San Francisco locations and are in the nascent stages of growing our CPG brand in grocery stores nationwide.
If you’re a driven professional who loves Chinese-American food and is excited to build a category-changing brand: we’d love to chat.
Mamahuhu is an equal-opportunity employer.
We encourage applications from candidates of all backgrounds.