North Block Hotel, honored as 2018’s “#1 Hotel in Northern California” by the Condé Nast Traveler’s Readers' Choice Awards, is located in Yountville, the epicenter of Napa Valley’s wine and culinary scene. A member of Mosaic Hotel Group, North Block is a chic, boutique hotel. Extraordinary service, an enviable location, and a discerning clientele all combine here to create the perfect environment for hospitality professionals.
We are currently interviewing for a full-time Housekeeper! This position is AM shifts only, must be available weekends and holidays. Experience is preferred but we're willing to train the right candidate. Please apply in person, come by to fill out an application from 7AM to 8PM at 6757 Washington St, Yountville, CA 94599.
EMPLOYEE BENEFITS & OPPORTUNITIES:
We recognize that we expect the very best from our devoted employees. To show our appreciation for their commitment to excellence, we provide the following:
Supportive environment where you are empowered to get your job done, please guests, and effect change
Great location, near public transportation
-401k
-Paid time off
-Medical, Dental, Vision benefits
-Employer provided Employee Assistance Program and Basic Life Insurance
-Employee Dine + Stay Discount program
-Employee Referral Program - refer a friend!
-Opportunities to advance within the hotel and across Mosaic Hotel Group’s family of luxury, boutique hotels
-Stylish uniforms paid for by hotel
-Great atmosphere, comfortable working conditions
-Interaction with our wonderful, friendly guests
The Housekeeper/Room Attendant ensures the cleanliness of guest rooms, lounges, lobbies, bathrooms and hallways. Provides superlative service to hotel guests and co-workers in performing all housekeeping duties. Provide a high level of attention to detail and following procedures.
ESSENTIAL FUNCTIONS:
Guest Room Service:
· Follow detailed cleaning worksheet for each guest room cleaning
· Change bedding and make beds as directed
· Vacuum floors and wash carpets and rugs
· Empty wastepaper baskets and ashtrays
· Clean and polish furniture, fixtures, and wooden surfaces
· Clean and polish furniture and fixtures
· Clean windows, glass partitions, and mirrors
· Move and arrange furniture, and turn mattresses
· Make adjustments and to heating, cooling and ventilating systems to hotel standards
· Replenish bathroom items and mini-bar supplies
· Stock guest room amenities
· Replenish supplies such as drinking glasses, towels, writing supplies
· Complete inventory of guest room amenities on form provided. Inform manager of any missing items
· Gather and empty trash and transport trash to waste disposal equipment
· Replace light bulbs as needed
· Sort bedding and towels, load washing machines, and iron and fold dried items
· Sort, count, and mark clean linens, and store them in linen closets
· Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed
· Deliver any items requested by guests to guest rooms
Public Areas:
· Clean building floors and walls by sweeping, mopping, scrubbing, or vacuuming them
· Steam-clean or shampoo carpets
· Clean and polish floors
· Notify supervisor of the need for major repairs or additions to the hotel
· Replace light bulbs
· Observe precautions required to protect resort and guest property, and report damage, theft, and found articles to supervisors
REQUIRED COMPETENCIES
· Customer Focus
· Team Work Orientation
· Quality Orientation
· Problem Solving
· Accountability and Dependability
· Proficient with operating equipment on the property
· Good communication skills
· Leadership ability
· Good computer skills with MS Office Suite
MINIMUM QUALIFICATIONS:
· A minimum of 6 months of housekeeping experience
· Bilingual English and Spanish speaking
· Must be able to communicate clearly with managers and other co-workers verbally and in writing
A WORD ABOUT MOSAIC HOTELS:
North Block Hotel is part of the Mosaic Hotel Group’s luxury collection of boutique properties. Mosaic operates a portfolio of individually-branded, high-end hotels in exceptional destinations throughout the West Coast and Mexico. Mosaic Hotels have carved a niche by creating environments that are an authentic part of their locales and by offering an extraordinary level of guest services. If you want to know more, we invite you to visit: https://mosaichotelgroup.com.