Client Services Manager - Remote

The Client Services Manager will serve as the technical subject matter expert for PayNearMe’s solutions, supporting Sales, Account Management, and Merchant Support in the onboarding of merchants. This role involves leading technical integrations, configuring solutions, and providing ongoing technical support to ensure merchant success.Essential Responsibilities:Serve as the technical lead for onboarding new merchants, providing integration and configuration assistance during implementation and solution design.Conduct data integration, platform configuration, and business process mapping, tailoring the PayNearMe platform to the specific needs of each merchant.Work closely with Product Management to influence solution design and contribute to the PayNearMe roadmap based on partner needs and capabilities.Provide technical support to existing merchants as they adopt new products or expand their current implementations.Develop code and build reusable tasks to streamline engineering work related to support and implementation.Collaborate with cross-functional teams to resolve critical escalations and ensure smooth merchant onboarding.