Senior International and Business Development Manager
Professional and Continuing Education
Summary of Job Details
Under the direction of the Associate Dean and using in-depth understanding of the field of Public Education, the Senior International and Business Development Manager applies independent thought and problem-solving skills to shape new programs and new collaboration formats between UCSB Extension and a variety of academic and non-academic partners. Independently implements and manages collaboration and partnership agreements with: Third party curriculum providers, UCSB Departments and service providers, International universities, and recruitment agencies, Other Higher Ed organizations, including other UC Extensions. Oversees a Senior Program Manager for International Programs (PES3) ensuring continual success of all programs directed to Extension's international audience. Collaborates with the Senior Program Managers and Continuing Educators to expand academic opportunities for international students, custom programs and other initiatives. Is responsible for budgeting of all programs under their jurisdiction, working with Finance, Marketing and Customer Success and Outreach to evaluate the support impact of all and new and existing initiatives. Works with the Customer Success and Outreach Supervisor in establishing policies practices in customer relationship management, with a focus on international students, agencies, and third party partnerships. Supervises the UCSB extension Principal Designated School Official (PDSO)
Required Qualifications
Bachelor's degree in related area and / or equivalent experience / training.
Continuing education in related field.
1-3 years of work experience in producing and delivering public educational programs.
1-3 years of experience in outreach to academic departments, professional associations, and/or corporations and in developing organizational collaborations.
1-3 years of experience in supervising team members.
Ability to understand and comprehend the departmental and campus policies and procedures.
Working knowledge of current public education programs and trends.
Knowledge of and ability to conduct Educational needs assessment.
Excellent analytical skills to understand how business needs can be addressed through the design and delivery of training programs.
Solid knowledge of MS Office Suite, Google Suite or equivalent.
Demonstrated, excellent interpersonal and writing skills for collegial and professional exchanges with diverse audiences including students, Job Standards of students, faculty, and staff.
Service orientation, active listening, critical thinking.
Advanced analytical, problem solving, interpersonal, communication and presentation skills.
Demonstrated thorough knowledge of the organization's policies and procedures; advanced knowledge of functional area and understands how work impacts other areas of public educational programs.
Special Conditions of Employment
Satisfactory conviction history background check
UCSB is a Tobacco-Free environment.
Days/Hours: M-F; 8am - 5pm
UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
Application review begins 6/3/24
Apply online at https://jobs.ucsb.edu
Job #69092