Program Manager
Professional & Continuing Education
Summary of Job Details
Are you passionate about creating opportunities for students and community members wanting to upskill and improve their resumes to progress in their careers UCSB Professional and Continuing Education is seeking a dynamic, creative, outgoing Program Manager to join our team. The Program Manager will help in planning, implementing, and managing our portfolio of continuing education programs for domestic and international students.
Working in a cross-functional environment with Programming and Operations teams you will be responsible for growing existing programs and creating new ones. You are a converging point for instructors who teach PaCE courses, marketing, customer service and finance teams for your program.
We offer online, hybrid, hyflex, and face-to-face courses, and our portfolio ranges from business to coding and technology, and more.
You will be responsible for the day-to-day operations associated with existing programs, overseeing instructor hiring and course scheduling as well as providing occasional assistance to conferences and special programs.
Successful candidates will be an excellent team player comfortable with simple budgets, basic understanding of marketing and project planning and management. We prize resourcefulness, multitasking, and creativity, and we thrive on providing outstanding customer service to all our students as well as all our team members.
This position is located at the UCSB Campus. The advertised position is 65%. After a standard six-month probation period, we offer the possibility of working remotely a few days per week.
Required Qualifications
Bachelor's degree in related area and / or equivalent experience / training.
Continuing education in related field.
1-3 years of experience in education, customer support or outreach.
1-3 years solid experience with academic advising.
Service orientation, active listening, critical thinking.
Demonstrated excellent interpersonal, verbal and written communication skills for collegial and professional exchanges with diverse audiences including students, parents of students, faculty, and staff.
Ability to function effectively as a member of a team as well as independently.
Able to execute numerous tasks with demanding time frames.
Solid knowledge of MS Office Suite, Google Suite, Zoom software.
Demonstrated ability to develop budgets.
Special Conditions of Employment
UCSB is a Tobacco-Free environment
Satisfactory conviction history background check
Able to work weekends and some evenings to fulfill program management and development responsibilities.
Able to drive to other work sites.
Days/Hours: M-F; 8am - 5pm
The University of California is an Equal Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Application review begins 3/22/24
Apply online at https://jobs.ucsb.edu
Job #66020