Job description:
Alta Orthopaedics has been providing expert orthopaedic and sports medical care to Santa Barbara and Solvang for over 30 years. They combine state-of-the-art orthopaedic practices with compassionate, personalized care. Alta is a BUSY practice and wants to hire individual(s) who are committed to teamwork, excellence, and personalized care with the patients.
About the Role: Responsible for charge entry, monitoring insurance claims, and helping callers with billing questions.
Essential Functions:
· Keys charge information into entry program and produces billing in a timely manner.
· Answers patient questions about unpaid balances. Verifies balances for accuracy.
· Follows up with insurance companies ensuring that claims are paid.
· Maintains strict confidentiality related to medical records and other data.
· Researches all information needed to complete billing process including getting charge information from physicians.
· Prepares bank deposits, photocopy checks for entry into billing system as needed.
· Follow-up on accounts until zero balance.
· Error resolution.
· Patient collections.
· Answers phone as needed.
The job holder must demonstrate current competencies applicable to the job position.
Skills:
Skill in gathering, interpreting and reporting insurance information.
Skill in trouble-shooting insurance problems and claims.
Skill in written and verbal communication.
Abilities:
Ability to identify claim problems and recommend solutions.
Ability to sort and file insurance forms and associated information.
Ability to work with effectively with patients, employees and the public.
Knowledge:
Knowledge of clinic policies and procedures.
Knowledge of medical terminology and insurance practices.
Knowledge of computer programs and applications.
Knowledge of grammar, spelling and punctuation to type correspondence.
Education: High school graduation or GED. Associate degree in business administration or secretarial program preferred.
Experience: Prior medical office billing experience required. Surgical billing experience is a plus.
Environmental / Working Conditions: Normal office environment. May view computer screens for long periods of time. Occasional evening or weekend work.
Physical/Mental Demands: Work requires hand dexterity for office machine operation, stooping and bending to files and supplies, mobility to complete errands, or sitting for extended periods of time.
Job Type: Full-time
Pay: DOE