Vacancy caducado!
Mission of the Position: As a Maintenance Coordinator Assistant, you'll collaborate with the Maintenance Coordinator to create seamless communication channels between Wolfe & Associates' office, field staff, vendors, residents, tenants, and facilities clients. Your mission is to deliver friendly, professional, and efficient services that exceed expectations.
This in an IN OFFICE role- it is not remote. 28-40 HOURS PER WEEK!
Key Responsibilities:
Be the first point of contact for incoming maintenance calls
Address voicemails promptly, including those received after hours and weekends
Review and address voice mails from previous night and or weekends
Manage maintenance requests through portals and emails
Create and assign work orders with precision
Review completed work orders for time and materials accuracy
Coordinate and correspond with residents, vendors, and Wolfe & Associates technicians through various channels for scheduling and work completion
Conduct follow-up calls to ensure job satisfaction
Assist with maintenance and organization of residential and commercial keys
Handle vendor key check out requirements
Prepare payroll itineraries ensuring compliance
Fill in for Maintenance Coordinator as needed
Perform other duties as assigned by the Maintenance Coordinator and Maintenance Director
Qualifications:
Team player with a cooperative spirit
Customer service and basic maintenance knowledge
Positive and outgoing demeanor
Strong typing and data entry skills
Detail-oriented and well-organized
Ability to handle multiple tasks efficiently
Thrives under pressure to meet deadlines
Excellent oral and written communication skills – read, speak and write in English
Bilingual (English/Spanish) is desired but not essential
Punctual and regular attendance
Full time is from 8:00 am to 5:00 pm Monday through Friday-Part time is 9-5 four days a week
Willingness to work overtime when needed
We offer an excellent benefits package including insurance, holiday, sick, and vacation pay as well as 3 retirement plans!
Vacancy caducado!