Client Service Associate

Job DescriptionWe are currently seeking a Client Service Associate to join our team in Santa Ana, CA. The successful candidate will act as a primary point of contact for our clients, providing exceptional service and ensuring their needs are met efficiently and professionally. This position is ideal for individuals with strong communication skills, attention to detail, and a passion for helping others.ResponsibilitiesServe as a liaison between clients and internal departments to ensure seamless service deliveryRespond to client inquiries, resolve issues, and provide timely updatesMaintain accurate records of client interactions and transactionsMonitor client satisfaction and escalate concerns when necessaryAssist in preparing client reports and service documentationSupport account management and business development initiativesParticipate in regular team meetings and training sessions