Client Account Representative

Job DescriptionWe are seeking a proactive and detail-oriented Client Account Representative to join our dynamic team. The ideal candidate will act as the primary point of contact for assigned client accounts, ensuring satisfaction, retention, and consistent service excellence. This role is ideal for individuals with strong communication skills and a passion for building long-term client relationships.ResponsibilitiesServe as the main liaison between clients and internal departmentsMaintain and develop strong client relationships through regular communicationAddress client inquiries, resolve issues, and ensure timely follow-upsMonitor account performance and ensure service level agreements are metCollaborate with sales and operations teams to deliver client-specific solutionsPrepare reports, presentations, and updates for clients as neededIdentify growth opportunities within existing accounts