About Us:
We are a fast-paced and compassionate immigration law firm dedicated to helping individuals and families navigate the complexities of U.S. immigration law. We pride ourselves on professionalism, empathy, and excellence in client service.
Job Description:
We are seeking a Bilingual Receptionist (English/Spanish) to be the face and voice of our firm. This role is crucial in creating a welcoming environment for clients and ensuring the smooth operation of the front office. The ideal candidate is friendly, organized, and capable of handling a high volume of calls and visitors with professionalism and care.
Responsibilities:
Greet clients and visitors with warmth and professionalism
Answer and route incoming calls in both English and Spanish
Schedule appointments and manage the office calendar
Assist with intake forms and basic client information collection
Organize and maintain reception area and office supplies
Perform clerical tasks such as filing, copying, and scanning documents
Support attorneys and legal staff with administrative tasks as needed
Qualifications:
Fluent in both English and Spanish (verbal and written)
Previous receptionist, administrative, or customer service experience preferred
Excellent interpersonal and communication skills
Strong attention to detail and organizational skills
Ability to maintain confidentiality and professionalism at all times
Comfortable with Microsoft Office and basic office technology
Preferred:
Experience working in a legal or immigration office
Familiarity with immigration terms and processes ( willing to train)