Experienced part-time Resident Manager for 24-unit community in best Studio City neighborhood in a great elementary school district. Great "move-up" building. We're upscale and homey in a leafy neighborhood where people say "hello" to each other when they walk their dogs. We're a place people call "home," not just a place to land. We take pride in our building and operate with integrity. Please include a resume or CV with your response. Thanks!
Deep breath - here's fine print:
Requirements include but are not limited to:
-2 years' experience as Resident Manager in Los Angeles
-Ability to work independently, juggle multiple priorities, and take initiative in problem solving
-Amazing interpersonal and verbal and written communication skills
-Incredible organizational and record-keeping skills, attention to detail and tolerance for nuance
-Positivity, professionalism and self-motivation
-Ability to handle lots of stress with lots of patience and a sense of humor
-Other employment and flexible schedule
-Familiarity with Fair Housing and other applicable laws as well as the City of LA Rent Stabilization Ordinance
-Computer literacy, e-mail and business software fluency (you have computer/laptop, printer/scanner and smart phone with image capture)
-Valid driver's license and registered, insured vehicle
-Fluency in English
-Ability to lift up to 50 pounds
Duties include and are not limited to:
-Maintain positive and productive relationships with residents, vendors and all others associated with property
-Professional representation of property and management
-Manage day-to-day operation of property and interactions with residents, vendors and others
-Professional and prompt communication with residents and documentation of all communications
-Enforcement of property rules and regulations, leases terms
-Review and log maintenance requests and coordinating vendors as needed
-Determine scope of repairs, projects and unit turns and monitor quality and completion
-Prompt, efficient and cost-effective coordination, scheduling, and facilitation of vendors
-Generation and service of notices and other communications as needed and in compliance with applicable law and regulations
-Routine and other physical inspections of building and individual apartments
-Daily inspection of property including pool, spa, parking and laundry areas to ensure safety, cleanliness and curb appeal
-Maintenance of security app and periodic review as needed
-Collection, logging and prompt depositing of rents and other income, prompt identification and collection of discrepancies
-Marketing vacancies including but not limited to composing and posting ads, completing market surveys and traffic reports, showing apartments, accepting, reviewing and responding to applications, facilitate rental process
-Facilitation of move-ins and move-outs including unit inspection and documentation, explanation of lease terms, execution of leases and collection of security and other deposits
-Light maintenance as required (changing batteries, light bulbs, AC filters, etc.)
-Maintenance and prompt submission of accurate records of hours worked
-Maintenance of all records, including but not limited to leases, notices, communications logs, etc.
-Other tasks as assigned by management
Bachelor's degree preferred, background check required.