PROPERTY: Shore Hotel (Shared Services)
TITLE: Human Resources Generalist - $27.00/hour
DEPARTMENT: Human Resources
STATUS: Non-Exempt, Full Time, Regular
SUPERVISED BY: Director of Human Resources, Human Resources Manager
SUPERVISES: This position will not supervise anyone.
Reporting directly to the Director of Human Resources with a dotted line to the Human Resources Manager, the Human Resources Generalist (“Generalist”) is responsible for assisting with recruitment, hiring, benefits, training, and employee relations at all properties. The Generalist will partner with leadership teams at each property and departments with the guidance of the Director of Human Resources and the Human Resources Manager to create and support each hotel’s strategy, ensure the hotel is hiring the best qualified talent, reduce/eliminate liability, providing a consistent and fair interpretation of policies and procedures to guide leadership, enable associates to be successful in assisting our client’s guests.
ESSENTIAL DUTIES:
Responsible for all recruiting and hiring functions from posting positions and screening applicants, processing all background screenings, to assisting employees with new hire paperwork, including ADP or any equivalent HRIS system.
Manage all HR administrative duties as required for the hotel properties.
Assist in the planning, organizing, and facilitating employee functions, events, and newsletters.
Interprets policies for employees and managers as needed. Ensures consistent application of hotel policies, standard operating procedures (SOP) and practices.
Assist in the managing of the employee performance review process to ensure accurate, timely, and efficient completion and transfer of information to Payroll.
Will assist the HR department with the facilitation and coordination of training activities.
Maintains utmost discretion and confidentiality of all company, employee, and property issues.
Accurately and efficiently complete all human resources record keeping and reporting functions in compliance with any company standard operating procedure, state of federal and city ordinance when deemed necessary.
Handles the day-to-day administration of benefit plans, including benefits enrollments to proactively market existing plans and Wellness initiatives, employee & manager questions, benefit terminations, and reconciliation of benefit invoicing to eliminate delinquency billing.
Assists Director of Human Resources in the planning for annual HR budget.
Completes all human resources record keeping and reporting functions through HRIS system, E-Verify, I9 Audit, and all human resources data filing systems.
Ensure that all three properties are in compliance with all State & Federal laws and as directed by the Director of Human Resources
Manages uniform inventories for all applicable positions.
Process all job offers for all hotel job openings.
Process all terminations request from department managers based on final review from the Director of Human Resources.
Will assist in the investigations, employee coaching & counseling, performance development plans, discipline, and terminations, including acting as Spanish translator as deemed necessary.
Assist in managing and processing of all workers’ comp claims with the insurance adjuster and with the designated occupational clinic and work with department managers to access risk and inform the Director of Human Resources.
Process all employment leave processes and compliance to policies based on eligibility not limited to FMLA/CFRA but to include leave programs designated in Employee Handbook and those by State/Federal Laws. This process will include payroll process and benefit collection of premiums as well as monitor/track all leaves of absences. Have an interactive process with employees once every two weeks.
Keep management and Director of Human Resources aware of any unusual operation or unethical behavior or occurrences and/or significant deviations from policies and procedures.
Assist with all employee-related Company functions or programs (i.e., Holiday Party, Hotel Anniversary, Monthly Birthdays/Anniversaries, etc.).
Perform other duties as assigned.
ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES:
Proven success in the following job competencies:
Honesty; has honest, direct, and factual communication and actions with internal and external customers.
Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.
Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.
Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data accurately.
Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.
Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.
Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;
Diversity: Strong commitment to diversity and equality in a company culture.
Communication: Strong communication (verbal and written) and presentation skills.
Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.
EXPERIENCE & EDUCATION:
BA/BS degree in business/management or hotel management (or related field) is preferred.
Alternatively, an Associate’s degree in business/management, plus a minimum of two (2) years HR experience in the hospitality (hotel) industry; fast-paced Human Resources Department would be highly preferred. Candidates with hotel experience as a Senior HR Coordinator or entry level Human Resources Generalist in the hotel industry or a Human Resources Management certification will be considered.
Proficiency in Microsoft Word, Publisher, Excel, PowerPoint, and Outlook.
Experience in ADP WorkforceNow is preferred.
Bi-lingual in Spanish, speaking and writing, would be a plus.
WORKING CONDITIONS & PHYSICAL WORK DEMANDS:
Able to sit and work at a computer keyboard for extended periods of time.
Able to stoop, kneel, bend at the waist and reach on a daily basis.
Able to lift and move up to 25 pounds occasionally.
Regular and on-time attendance is critical.
Hours occasionally exceed 40 hours per week.
Ability to stand during shifts when needed but more than likely will be stationary
OTHER:
Other duties as assigned.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.