Job Details

ID #54112290
Estado California
Ciudad Los angeles
Full-time
Salario USD TBD TBD
Fuente California
Showed 2025-07-03
Fecha 2025-07-03
Fecha tope 2025-09-01
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Remote Bilingual Customer Service Representative English/Spanish

California, Los angeles, 90001 Los angeles USA
Aplica ya

We are seeking enthusiastic and organized individuals to join our team as Remote Customer Service Representatives. In this fully remote position, you’ll help customers with a variety of inquiries, including order status and general questions. If you enjoy assisting others, thrive in a supportive environment, and are eager to grow in a customer service role, we want to hear from you!

Key Responsibilities:

Answer incoming customer inquiries regarding order status, product details, and general questions

Log call notes accurately into the system and keep track of customer interactions

Follow established scripts and templates to handle common situations efficiently

Collaborate with your team to ensure smooth follow-up tasks and ensure customers' needs are met

Provide exceptional customer support with patience, kindness, and professionalism

Contribute to creating a positive and welcoming atmosphere for both customers and fellow team members

Qualifications:

Friendly, professional communication style both on the phone and in writing

Ability to manage time and tasks independently while remaining focused on the customer experience

High-speed internet and a quiet home environment to support efficient work

Willingness to learn new tools and grow your customer service skills

Previous customer support or retail experience is helpful but not necessary as training will be provided

Excellent attention to detail and a proactive approach to solving problems

Key Requirements:

Resume

Must be 18 years of age

Must have GED or High School Diploma

Must be legally permitted to work in the United States

Willing to complete background check

Perks & Benefits:

Hourly pay of $22 – $28 based on experience

100% remote role with paid training and onboarding

We will send you the equipment needed for this role.

Flexible work schedule options for full-time and part-time hours

Supportive team environment with helpful coworkers and managers

Opportunities for career growth within a dynamic company

Annual Performance Reviews. We reward your good work with more money.

We provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

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