Bilingual HVAC Customer Service Representative (Spanish/English) – Torrance, CA
Pay: $19/hour (pay increases with tenure!)
A trusted provider of heating, ventilation, and air conditioning services. We take pride in delivering top-notch customer service and technical expertise. We’re looking for a bilingual (Spanish/English) HVAC Customer Service Representative to join our friendly team and help keep our customers happy!
What You’ll Do:
Answer incoming calls and respond to customer inquiries in English and Spanish.
Schedule and confirm HVAC service appointments.
Provide product and service information, pricing, and promotions.
Assist with service issues, complaints, and follow-ups to ensure customer satisfaction.
Maintain accurate customer records and coordinate with our technicians for timely service.
Handle billing questions and support other administrative tasks as needed.
Dispatch technicians as part of your daily responsibilities.
What We’re Looking For:
Bilingual (English/Spanish) – spoken and written.
Previous HVAC experience is required.
Strong communication and customer service skills.
Ability to multitask and work efficiently in a fast-paced environment.
Basic computer skills; experience with scheduling or CRM software is a plus.
Positive attitude and problem-solving mindset.
Why You’ll Love Working With Us:
Competitive pay starting at $19/hour with increases as you gain tenure.
Opportunities for growth and development within the company.
Supportive and friendly team environment.
If you’re bilingual, have HVAC experience, and enjoy helping customers, we’d love to hear from you! Apply today and join our team in Torrance, CA.