This DMV administrative clerk position requires accuracy and efficiency of processing of vehicle titles by verifying title information, maintaining knowledge of current laws, and interacting with customers and regulatory agencies to resolve title issues. This position also in tells administrative duties such as data entry, word Processing, filling, copying, answering phones etc
Responsibilities:
Processed used vehicle transaction for registration in the state in which they will be title with precise and accuracy. Confirm accurate title VIN number, odometer reading, releases of liens, and that title contain no alterations, etc.
Process wholesale transactions to independent vendors or re-assign titles for vehicles sold by the auction.
Process releases of liability
Trade payoffs
Prepare refund checks.
Meet company timeline in processing and resolving title issues.
Answer guest inquiries or concerns related to vehicle transfers
Understanding and following corresponding state title processing guidelines
Maintain Knowledge of DMV laws and regulation
Always maintain a positive and professional demeanor.
Contact banks to obtain lien release when needed.
Compile, follow up and maintain a complete list of all outstanding title work.
Report to management on the status of any missing or problem title unable to resolve.
Provide a current list of outstanding titles to management.
Verify vehicles- Current VIN verification license is a plus.
Performed administrative duties:
Warranty invoicing and cancellation of warranty management
Gap invoicing and cancellation of gap management
Vendor cost input entries and issuing checks
Perform other miscellaneous tasks as assigned by manager.
Qualifications:
Prior Automotive DMV clerk experience
Experience with VITU Track software helpful
Ability to multi-task and problem solve
Organized with a keen attention to detail
Strong computer and phone skills
Bi-lingual in Spanish a plus
Candidate must be able to pass the California DMV Business Partner Automation (BPA) Program User
Approval in order to be employed.