Job Description
We are seeking a dedicated and detail-oriented Customer Account Representative to manage and nurture client relationships, ensure satisfaction, and support overall account growth. The ideal candidate will have excellent communication skills, a strong sense of responsibility, and the ability to manage multiple client accounts effectively.ResponsibilitiesServe as the main point of contact for assigned customer accounts.Build and maintain strong, long-term relationships with clients.Respond promptly to customer inquiries and resolve any issues efficiently.Monitor account activity, ensuring deliverables meet client expectations.Collaborate with internal teams to ensure successful project execution.Identify opportunities to upsell or cross-sell services to existing clients.Maintain accurate records of customer interactions and transactions.