Account Representative

Job DescriptionWe are seeking a dedicated and motivated Account Representative to join our team in Birmingham, AL. In this role, you will serve as the primary point of contact for clients, ensuring their needs are met while building long-term relationships. The ideal candidate will be proactive, customer-focused, and skilled in communication and problem-solving.ResponsibilitiesManage and maintain strong client relationships, serving as the primary contact for assigned accounts.Understand client needs and provide tailored solutions to ensure satisfaction.Collaborate with internal teams to deliver services and meet client expectations.Track account performance and provide regular updates to management.Identify opportunities for upselling or expanding services within existing accounts.Resolve client concerns promptly and effectively.Prepare reports and presentations to support client and internal discussions.