Job SummaryJob Title: Deli Kitchen Manager FSLA Status: Hourly Supervisor: Deli Manager Deli Department Leaders guide a team of talented associates who have the unique opportunity to make guest’s mealtime easy by offering more time with their families through providing convenient, delicious and ready-to-eat meals. Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES
Creates engaging, memorable experiences through recognizing and reacting to guests needs
Receives, prepares and fulfills guest orders and other special deli requests
Address guest concerns and resolves issues by practicing the boomerang principal
Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures and replenishing all deli products on display
Thoroughly and consistently trains new deli kitchen associates and provides support 30, 60, 90 days since hire to ensure high retention
Assists Deli Manager with writing and conducting performance reviews of kitchen associates
Encourages teamwork and leads by example through cooperative interactions with store and Support Office associates
Delivers decisions on production levels by studying weekly movement report (items sold)
Oversees quality control through monitoring recipe execution, shrink amounts and quality standards
Orders all deli kitchen products from vendors and manages inventory
Contributes to overall cleanliness of the department by cleaning, organizing, and sanitizing work areas, shelving, and sales floor as needed
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions.
High School Education or equivalent combination of education and experience
3+ of leadership experience (at least 1 years as manager) - retail or restaurant preferred
Ability to deal tactfully and effectively with guests and all personnel
Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
Complete understanding of all safety requirements and company safety policies
Must posses the ability to apply on-the job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler, mixer, grinder, oven, and sham
Food Serv certification is preferred (Festival will pay in order to get certified)
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Stand in one spot for a long period of time, bend stoop, and kneel regularly
Full range of upper body motion
Lifting up to 50 pounds on a frequent basis
May be exposed to extreme temperatures
WORK SCHEDULE
The Deli Kitchen Manager is a full-time, hourly position. The shift to be worked will include weekdays, weekends, and holidays.
Company OverviewABOUT FESTIVAL FOODS:We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES
Creates engaging, memorable experiences through recognizing and reacting to guests needs
Receives, prepares and fulfills guest orders and other special deli requests
Address guest concerns and resolves issues by practicing the boomerang principal
Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures and replenishing all deli products on display
Thoroughly and consistently trains new deli kitchen associates and provides support 30, 60, 90 days since hire to ensure high retention
Assists Deli Manager with writing and conducting performance reviews of kitchen associates
Encourages teamwork and leads by example through cooperative interactions with store and Support Office associates
Delivers decisions on production levels by studying weekly movement report (items sold)
Oversees quality control through monitoring recipe execution, shrink amounts and quality standards
Orders all deli kitchen products from vendors and manages inventory
Contributes to overall cleanliness of the department by cleaning, organizing, and sanitizing work areas, shelving, and sales floor as needed
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions.
High School Education or equivalent combination of education and experience
3+ of leadership experience (at least 1 years as manager) - retail or restaurant preferred
Ability to deal tactfully and effectively with guests and all personnel
Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
Complete understanding of all safety requirements and company safety policies
Must posses the ability to apply on-the job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler, mixer, grinder, oven, and sham
Food Serv certification is preferred (Festival will pay in order to get certified)
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Stand in one spot for a long period of time, bend stoop, and kneel regularly
Full range of upper body motion
Lifting up to 50 pounds on a frequent basis
May be exposed to extreme temperatures
WORK SCHEDULE
The Deli Kitchen Manager is a full-time, hourly position. The shift to be worked will include weekdays, weekends, and holidays.
Benefits OverviewWHY YOU'LL LOVE IT HERE:
Associate Discount:Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay:Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling:Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance:Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support:Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future:Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.Address2717 Birch StreetCityEau ClaireStateWIPostal Code54703Position Type (Portal Searching)Full-TimeLocation : NameEau Claire - Birch StRequisition ID2024-43617Location : Address2717 Birch StreetLocation : Postal Code54703Requisition ID2024-43617