Customer Service Officer (Fixed Term Contract)

As a Customer Service Agent, you will be assisting everyday Aussies with basic enquiries. You will be assisting customers who are calling up looking to gain additional information regarding local voting centers and general inquiries, providing a bias-free solution to their enquiry. This is the perfect opportunity for anyone looking to make an impact within TSA and test themselves with something new!What You Need to Know About Your New RoleTraining: Get paid, comprehensive training in a supportive environment.Helping Customers: Use self-service portals to help customers find the info they need.Building Connections: Make every customer feel valued and heard with genuine connections.Customer Care: Deliver top-notch service in every interaction, leaving customers happy and satisfied.Professional Standards: Ensure we adhere to all scripted workflows to provide accurate information to customers.Start Dates: Contracts starting from March 2025Availability: Work within our rotating roster, 6am - 9pm Monday to Sunday.Part-time options also available