Collections Coordinator - Transworld Business Advisors

Monitor and review financial transactions, processes, and reporting to ensure accurate royalty reporting throughout the system.Assist in the development and implementation of financial compliance policies, procedures, and controls to ensure brand requirements are met.Provide training and guidance on running monthly reports and capturing all transactions to ensure brand compliance on all royalty reports.Coordinate and support internal and external audits related to financial compliance issues.Prepare and maintain documentation, reports, and records related to financial compliance activities, findings, and remediation efforts.Collaborate with cross-functional teams on best practices to ensure all income is reported and tracked.Identify opportunities for process improvements and enhancements to strengthen financial compliance controls and practices.Monitor social media for closed transaction announcements.Conduct customer satisfaction calls to clients.Cross reference active listings and sales across multiple databases.Collection of closing statements on all transactions.Research, track and resolve any accounting and/or reporting issues.Compose and prepare correspondence, reports, and other documents.Sends out Welcome letters to new franchisees regarding royalty program.Travel 50% domestically.Implements franchisee launch programTrain and support franchisees and agents on the Transworld systems and model