We are excited to announce that we are hiring for the Store Manager position at Chelan Toys & Sweets! Located on Woodin Avenue in Chelan, WA.
About the Role: As a Store Manager, you will be responsible for overseeing all aspects of store operations, from staff hiring and training to customer experience, and ensuring that financial objectives are met and exceeded. Plus you will get to work for a dynamic, locally owned company who offers a uniquely interactive and fun customer experience! We offer the best and most viral toys, sweets, games, candy and more!
Key Responsibilities:
1. Staff Management
Recruit, hire, train, and lead all in-store sales staff and clerks to achieve company goals.
2. Daily Operations
Manage day-to-day store operations, including staff scheduling, performance of opening/closing procedures, store cleanliness, and back-room organizational standards.
3. Financial Objectives
Rotate inventory to meet company turn objectives.
Adhere to labor budgets.
Monitor margin, pricing, profitability, and sales goals for their individual store.
4. Customer Service
Ensure excellent customer service and resolve service issues to enhance customer store loyalty.
5. Sales Performance
Drive store sales, meet budgetary and performance goals, support local marketing campaigns, and ensure the store is supporting and promoting all company objectives.
6. Inventory Management
Oversee inventory levels and store-level stock accuracy.
Follow company policies for transfers, markdowns, promotional pricing and regular retail pricing.
7. Merchandising & Display
Manage product merchandising and in-store displays consistent with Creative Director’s guidelines.
8. Qualifications
Experience in retail/people management and operations.
Strong leadership and team management skills.
Excellent customer service abilities.
Proficiency in inventory and merchandising management.
Passion for people and fun!
Salary:
We offer a competitive salary for the Store Manager position, depending on experience and qualifications. The salary range for this role is between $55,000 and $70,000 per year. In addition to the base salary we provide performance-based bonuses and availability to make tips.
If you are passionate about retail and have the skills to lead a dynamic team, we would love to hear from you! Apply now and become a part of our growing family.