At Compass, EVERYONE DESERVES A HOME.
Why Compass? Working for Compass is a way to make real, positive change in people’s lives.
Compass Housing Alliance believes that everyone deserves stability, growth, and community and that can only be fulfilled when everyone has safe, affordable housing. Whether we work in direct service or in support of the mission in administration and operations, we’re all seeking to better our community. We’re looking to welcome people to our team that are passionate, skilled, and enjoy a little light-heartedness in their work environment. We recognize the value that different perspectives and cultures bring to the organization and consider the diversity of staff, guests, residents, and community partners to be an important asset.
Operating at 15+ locations in Auburn, Renton, Seattle and Shoreline.
ABOUT THE POSITION: The Program Assistant is responsible for engaging guests in a direct social service program. They create a safe and welcoming space to greet and engage with guests to determine appropriate supports. Time is divided among direct service, operations, and administrative responsibilities to ensure the efficient and effective operation of the program. The Program Assistant offers information and referrals in addition to distributing applicable supplies and services such as mail, hygiene items, laundry, food, etc. They provide problem solving and crisis interventions. The Assistant monitors the comings and goings of guests and follows safety/emergency procedures as necessary. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU)
ABOUT THE PROGRAM: Compass Day Services includes the Client Services Office (CSO), the Hygiene Center, and the Day Services Center. The Day Center offers comfort and stability to those in need. People can seek refuge, meals, and basic services, as well as connect with housing navigation support, case management, mental health counseling, and nursing services. The Hygiene Center offers individuals experiencing homelessness a place to use the restroom, take a hot shower, and do a load of laundry. The CSO provides free mail services for individuals who are housing insecure.
LOCATION: Pioneer Square Neighborhood (Seattle, WA)
REPORTS TO: Program Coordinator
FLSA STATUS: Non-Exempt
SCHEDULE: Monday-Friday 8:30am-4:30pm & Saturday 8am-12pm; with weekly staff meetings Thursday at 2pm
MEAL PERIOD: Paid (30-minutes)
SALARY RANGE: $21.22 per hour (Level 1)
Level 2: 2.5% increase after a consecutive year of employment
FULL TIME BENEFITS INCLUDE: Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 11 Paid Holidays, Retirement Plan, Employee Assistance Program.
QUALIFICATIONS:
A minimum of 1-year demonstrated customer service experience, required.
Proficiency in Microsoft Office Suite including Word, Excel, Outlook, and Internet technologies, required.
At least 1-year of work experience in a social/human service setting, desired.
Awareness and/or training around issues of equity, intersectionality, and belonging.
Current WA State Food Handlers Permit, desired (If not current, will be sponsored within 1-month of hire).
Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic/partner violence, desired. Experience working in an environment where language may be a barrier, desired.
Proficiency in Spanish and/or other languages, desired.
Experience with Boston Post, Clarity, and Agency, desired.
Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in human/social services or related field would be a complement to the required experience.
HOW TO APPLY?
Complete an application today at: https://www.compasshousingalliance.org/employment/
EQUAL EMPLOYMENT OPPORTUNITY
Compass Housing Alliance maintains practices and policies that eliminate barriers to equal employment opportunity and strives to ensure that applicants and employees are treated without regard to race, color, religion, creed, sex, sexual orientation, age, national origin, citizenship or immigration status, gender identity, genetic information, honorably discharged veteran or military status, marital status, status as a victim of domestic violence, sexual assault or stalking, political ideology, sensory, physical or mental disability, caste status, the use of a trained service animal by a person with a disability and all other groups protected by law. Compass’s policies and practices are intended to promote diversity and equal employment opportunity in all aspects of employment, such as: recruitment, selection, compensation, hours of work, work schedules, benefits, training, retention, promotions, demotions, transfers, advertising, layoff, and termination. All employees of the agency are required to comply with the provisions of these policies. Failure to do so may result in disciplinary action up to and including termination of employment. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100