Scheduling Coordinator

Join us at Seniors Helping Seniors!Are you passionate about making a difference in the lives of others? Join our team as a Scheduling Coordinator. You’ll play a vital role in ensuring our clients receive reliable, consistent, and high-quality care while helping our caregivers build stable, fulfilling schedules. We are committed to delivering compassionate care, and our mission-driven team thrives on professionalism, positivity, and excellence.Key Responsibilities:Responsible for caregiver scheduling, matching caregivers with clients based on location, services, hours requested, and the preferences of both caregivers and clients.Work to reduce canceled and unfilled shifts and increase caregiver utilization numbers.Follow up on client referrals via phone, text, and email, and conduct initial client phone screenings.Answer and direct phone calls, taking detailed messages when necessary.Schedule in-home client assessments.Maintain accurate and up-to-date client and caregiver records, ensuring compliance with all state and federal regulations.Required Qualifications:1-3+ years of experience in home care client services or scheduling.Strong customer service skills for client intake.Excellent communication and interpersonal skills to establish rapport with caregivers andclients.Proficiency in scheduling software (e.g., WellSky Personal Care or equivalent).Exceptional organizational and time management abilities.Ability to pass a criminal background check.Preferred Qualifications:Previous caregiving experience.Schedule:● Expected hours: 20 – 25 per weekIf you’re a proactive, detail-oriented professional with a passion for improving lives through caregiving, apply today! Join our mission to make a difference—one shift, one caregiver, one client at a time.