The Interurban Suites Hotel is looking for Front Office Superstars!
Candidates must be available to work days, nights, weekends and holidays.
Open availability is a must.
We are looking forpositive and hardworkingpeople to join our team. We are looking for
individuals with apositive attitude, great work ethics, and who will strive for excellent
customer service experience.
Previous front desk experience is preferred.
Basic computer knowledge is required. Prior experience using windows-based software
including Microsoft Word, Excel, highly preferred.
Excellent organization and prioritization skill. Must be able to work well as a team.
Job Duties:
Provide exceptional guest service to all hotel guests.
Greets and completes standard check-in procedures for arriving guests daily, using both
manual and computerized methods while ensuring guest satisfaction.
Courteously answers inquiries and accepts reservations, in person, through email and
telephone calls, and help guests with directions and area activities.
Establish method of payment and verify credit.
Contributes and maintains established information and communication sources such as
department and front desk logbooks to enhance department communications and
operations.
Job Duties:
Provide exceptional guest service to all hotel guests.
Greets and completes standard check-in procedures for arriving guests daily, using both
manual and computerized methods while ensuring guest satisfaction.
Courteously answers inquiries and accepts reservations, in person, through email and
telephone calls, and help guests with directions and area activities.
Establish method of payment and verify credit.
Contributes and maintains established information and communication sources such as
department and front desk logbooks to enhance department communications and
operations.
Preferred Skills:
Strong Computer skills, including Microsoft Office
Able to learn new Property Management Systems.
Previous customer service experience preferred.
Strong work ethic
Able to stand for extended periods of time.
Able to lift up-to 20 lbs.
Must be able to work weekends and holidays.