Workplace Experience CoordinatorLocation
WA - SeattleJob Family
Business Operations ServicesApply Now (https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=MCKINSTRY&cws=41&rid=8492)Build the future, spark innovation and align your career with purpose.McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet.Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:
renewables and energy services
engineering and design
construction and facility services
To get where we’re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?The Opportunity with McKinstryWe are adding a Workplace Experience Coordinator to our Seattle office. In this role, you will enhance the overall workplace experience by providing exceptional front desk support and coordinating various office services. Additionally, you will ensure a welcoming environment for all visitors and employees, while also managing key administrative tasks to support the smooth operation of the facility. Other responsibilities you will have include:Workplace Experience
Serve as the first point of contact for all those entering the facility, greeting them with a friendly and welcoming demeanor.
Issue visitor and parking passes and follow security protocols.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed.
Coordinate and execute workplace services, including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co-workers, providing solutions in a professional customer service-driven manner.
Organize and manage on-site events, including securing event space, setting up and tearing down the room, and delivering supplies.
Follow property-specific security and emergency procedures, notifying appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Perform other front desk activities as requested.
Manage office supply and breakroom inventory and upkeep.
Assist in coordinating facilities requests.
Cr oss-functional Relationships & Customer Satisfaction
Provide excellent customer service and develop strong internal customer partnerships with key internal clients.
Act as a liaison for the Facilities team, assisting with projects and administrative tasks.
Communication
Communicate with McKinstry departments as needed to achieve shared business objectives.
Responsible for communication and sharing of information and best practices across team members.
Participate in purposeful outreaching and connecting to departments and regions.
What You Need to Succeed at McKinstry
High School Diploma or GED required; Associate degree in a related field preferred.
Up to 2 years of job-related experience, preferably in office, customer service, or equivalent positions.
Intermediate working knowledge of Microsoft Office products, including Word, Excel, and Outlook
Strong communication skills to exchange straightforward information
Ability to follow basic work routines and standards in the application of work
Experience working with virtual and matrixed teams is preferred
Knowledge of SharePoint and Visio is preferred
Special certifications such as ASTD (American Society for Training and Development) are preferred
PeopleFirst BenefitsWhen it comes to the basics, we have you covered:
Competitive pay
401(k) with employer match and profit-sharing plan
Paid time off and holidays
Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums
People come first at McKinstry, and we go beyond the basic benefits with:
Family formation benefits, including adoption and IVF assistance
Up to 16 weeks paid parental leave
Transgender inclusive benefits
Commuter benefits
Pet insurance
“Building Good” paid community service time
Learning and advancement opportunities via McKinstry University
McKinstry Moves onsite gyms or reimbursement for remote workers
See benefit plan documents for complete details.If you’re driven by our vision to build a thriving planet together, McKinstry is the place to build your career.The pay range for this position is $19.28 - $29.33 per hour; however, base pay offered my vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.#LI-ME1