Vacancy caducado!
DescriptionShipping & Delivery Support (SDS) is a customer service organization dedicated to creating world class assistance for Amazon’s expanding Logistics products and services. To achieve our mission, we are seeking an innovative and highly motivated Senior Program Manager to be the single threaded owner working across the SDS Operations Empowerment functions to optimize the way we launch new programs and features.This person will represent SDS training, knowledge management and process engineering functions on key initiatives. You will be responsible for delivering and executing against roadmaps, working with internal functional leaders and cross-vertical teams. You will identify and communicate potential project trade-offs and create innovative ways to launch programs quickly. You will design and implement strategies which ensure successful transition of initiatives and deliverables from project to business as usual.This position requires excellent business communication and organizational skills. The ideal candidate is well-organized, can manage multiple projects simultaneously, and is intellectually curious. You are comfortable operating in a fast-paced, fluid business environment with shifting priorities.Key job responsibilities Provide project management and cross-functional assistance on key initiatives Work with Leaders on defining project charters, work back schedules, risk mitigation, and strong reporting mechanisms. Mitigate blocking issues, provide escalation management, anticipate and make trade-offs, and meet committed delivery timelines Influence and manage both peer-level and senior stakeholders Manage expectations and deal with multiple conflicting requirements. Maturity, high judgment, negotiation skills, analytical talent, and leadership are essential to success in this role.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Atlanta, GA, USA | Austin, TX, USA | Nashville, TN, USA | Seattle, WA, USABasic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
PMP/Prince2 or equivalent certifications
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Vacancy caducado!