DescriptionThe way the world works has changed. People are working remotely, on the go, and moving from one project to the next. And, they're collaborating across borders, time zones, and organizations. We built Amazon Web Services End User Computing (EUC) services to give companies the agility to respond to the changing needs of their workforce. Our vision is to be the best place for customers to access, deploy, and manage their end user computing resources. We are seeking a talented, self-directed Program Manager to be part of a team focused on increasing awareness and adoption of EUC offerings from AWS. You will be responsible for working within the EUC service team alongside other program managers, product managers, business development managers and with our specialist sellers and solution architects to initiate and run programs to share new features and services with our customers. You will play a pivotal role in supporting the programs and mechanisms to support the expanding EUC business.Key job responsibilities
Thrives in an agile and fast-paced environment on highly visible projects and initiatives, has a proven track record in taking on end-to-end ownership and successfully delivering results in dynamic business situations.
Provides the right amount of information and insights to business teams, and are also able to dive deep to have a thorough understanding of products and current programs.
Develop and support programs with the service team that drive new growth across each identified workload.
Deliver information on programs, promotions and products to support sellers and business development managers.
Provide feedback and suggestions for program improvement.
Support customer business processes to reduce friction and enable enterprise level engagement.
Initiate programs to accelerate the adoption of Amazon Chime SDK for defined workloads with an ultimate goal of revenue growth.
Is able to juggle competing priorities, be scrappy when necessary and handles ambiguity comfortably.
Demonstrates a history and passion for delivering results and building trust with leadership and peers
About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABasic Qualifications
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.