Job Title: Assistant Business Manager Location: Seattle – South Lake Union Reporting to: Business Manager Type: Full-Time Job Description At Indigo Real Estate, we attribute much of our properties’ successes to the strengths of our team members and we are seeking an Assistant Business Manager who is passionate about customer service and driven to succeed . We are looking for a highly-organized, energetic, self-starter who enjoys a fast-paced work environment and takes ownership in all aspects of their work. The successful candidate will possess outstanding customer service and sales talents, multitasking and problem-solving skills and the ability to react with appropriate levels of discretion and urgency to situations or events that require quick response and superb communication. This candidate will be passionate about providing exceptional service and hospitality to consistently exceed customer expectations, finding great satisfaction in helping to create a sense of community. They will also demonstrate a strong sense of initiative, a collaborative work style, and a strong work ethic, taking pride in accurate data-entry, accounting, reporting and administrative work product. This position may require weekend and holiday work. Physical aspects of the job include the abilities to lift and carry up to 35 pounds, standing/walking for long periods of time, bending, kneeling, stooping, climbing, and balancing. Objectives of this Role
Supervise and occasionally perform all activities related to apartment rentals, move-ins, move-outs, and lease renewals.
Responsible for helping with the day-to-day property operations of the apartment community.
Training leasing agents and other front office staff.
Investigate and suggest solutions to resident complaints and issues.
Timely, accurate recording of required data using Yardi Property Management software.
Maintain accurate accounting for site level revenue and expenses including rent collection and timely submission of invoices and bids.
Assist in weekly and monthly reporting, maintaining accurate resident files and affordable housing compliance, if applicable.
Collaborate to support property marketing strategies consistent with established procedures.
Assist in coordination and updates to advertisements and listings, especially via third-party Independent Listing Services (ILS).
Preparing materials for annual budgets and ongoing monitoring of cost center expenditures and forecasts, adhering to financial targets.
General support for the Business Manager, and other duties as assigned.
Required Experience
Minimum of two years property management experience or administrative/accounting assistance.
High school diploma or equivalent (AA or some college preferred)
Excellent verbal and written communication skills
Ability to exercise quick and accurate judgement and maintain confidentiality
Effective conflict resolution and customer service skills
Ability to set priorities and multi-task with a strong attention to detail.
Working knowledge of Yardi or other property management software preferred.
Employment Benefits
Indigo offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.
Compensation is highly competitive based on experience ($27 - $28 DOE)
Medical/Dental/Vision
Medical Flex-spend Account
Life Insurance
401(k) Retirement Savings plan with Employer match
Vacation Time
Sick & Safe Leave
Additional employee resource programs
Indigo Real Estate is a WA Best Workplaces WinnerIndigo is committed to the full inclusion of all qualified individuals. As part of this commitment, Indigo will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Shannon Steinbeigle, SHRM-CP, HR Manager at [email protected] or Tiffany Kahn, HR and Benefits Manager at [email protected] by JazzHR