Now Hiring: Virtual Customer Service Specialist – Full-Time Remote Position
Pay: $95,000 - $125,000/yr + Full Benefits & Paid Time Off
We are looking for a Virtual Customer Service Specialist to assist clients, manage inquiries, and provide top-tier customer support. This is a fully remote position with a competitive salary, excellent benefits, and growth opportunities. If you have strong communication skills and a passion for helping people, this could be the perfect opportunity for you!
To move forward in the hiring process, applicants must participate in a virtual session where we will discuss job expectations, compensation details, and company policies.
APPLY & SCHEDULE INTERVIEW
Key Responsibilities:
Provide excellent customer support via phone, email, and chat.
Assist customers with account inquiries, troubleshooting, and service-related questions.
Maintain accurate and up-to-date records in company databases.
Resolve customer concerns in a professional and timely manner.
Work collaboratively with internal teams to enhance customer satisfaction.
Follow company policies to ensure high service standards.
Required Skills & Qualifications:
High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
Strong verbal and written communication skills.
Ability to multitask and work efficiently in a remote environment.
Proficiency in Microsoft Office, Google Suite, and CRM software.
Self-motivated and capable of working independently.
Previous experience in customer service, support, or administrative roles is a plus but not required.
What We Offer:
Fully Remote Work: Enjoy the flexibility of working from home.
Competitive Salary: Earn $95K - $125K per year with performance-based bonuses.
Full Benefits Package: Comprehensive medical, dental, and vision coverage.
Paid Time Off & Holidays: Vacation days, sick leave, and company-recognized holidays.
Career Advancement: Opportunities for growth and leadership roles.
Professional Development: Access to training programs and career-building courses.
Performance-Based Bonuses: Monthly and quarterly incentives for top performers.
Supportive Work Culture: Join a collaborative and motivated remote team.
Exclusive Employee Perks: Discounts on travel, hotels, and vacation packages.
SCHEDULE YOUR INTERVIEW TODAY