About Us:
We pride ourselves on delivering top caliber candidates to our valued clients. Based on your previous work history, qualifications, skills and experience we will match you with perfect company. These roles are for motivated individuals to join the virtual work force and and contribute to overall growth and success.
Position Overview:
We are looking for a dynamic and results-driven individual to join our team as a Customer Care Specialist (Fully Remote). In this role, you will be responsible for handling customer inquiries, providing product information, and closing sales opportunities over the phone or virtually. The ideal candidate will have excellent communication skills, a passion for customer service, and a proven track record of meeting sales targets.
Key Responsibilities:
Respond to customer inquiries via phone, email, and text in a timely and professional manner
Provide product information, pricing, and availability to customers
Identify customer needs and recommend appropriate products or services
Close sales and achieve monthly sales targets
Maintain accurate records of customer interactions and sales activities
Collaborate with team members to optimize sales processes and improve customer satisfaction
Qualifications:
Previous experience in customer service and sales roles
Excellent communication and interpersonal skills
Strong sales aptitude with a proven track record of meeting or exceeding targets
Ability to work independently in a remote environment
Proficiency in computer applications such as MS Office and CRM software
Benefits:
Flexible work schedule with the ability to work from home
Comprehensive training and ongoing support
Opportunities for career advancement and professional development
Health, dental, and vision insurance options
Retirement savings plan
How to Apply:
If you are a motivated self-starter with a passion for customer service and sales, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for this position.