5 Star Real Estate Services Inc. Lakewood WA looking for a Tenant Services Associate. Office hours are Monday - Friday 9:00 a.m.- 5:00 p.m. This is not a community management position. No housing provided.
1. Knowledge of WA State Tenant Landlord Law, Federal Fair Housing Laws and HUD requirements is a must! General knowledge of various municipal laws are helpful.
2. Create tenant compliance notices and letters, such as pay or vacate, termination of tenancy, notice of entry, etc., in accordance with RCWs.
3. Maintain tenant and owner files using software and alpha/numeric filing system, in regards to leases, agreements, deposit disposition and notices.
4. Perform all leasing functions, to include execution of leases and renewals, reviewing lease terms with tenants, collecting funds, and providing necessary pre-leasing documents.
5. Qualify applicants in accordance with RCWs and office policy, to include verifications, background checks, and collecting/tracking screening fees.
6. Coordinate move-in and move-out dates and inspections.
7. Perform routine market analysis of rental properties being listed.
8. Assist in listing/marketing new properties.
9. Answer multi-line phone system and emails
10. Receive tenant payments and input them into the software.
11. Update office and leasing forms as needed when laws change.
12. Complete tenant security deposit dispositions in accordance with RCWs.
13. Capable of calendaring important dates and reminders is important.
14. Working knowledge of printers, scanners, postal machines, etc.
Applicant should have good working knowledge and skill set with Adobe Acrobat and MS Office programs, especially MS Word. Applicant should be confident in their abilities to work with various vendors, organizations, and especially tenants on a direct day-to-day basis. Send resumes attention Mrs. Henderson