Description:Key Accountabilities: Researches missing and/or incorrect title paperwork and determine proper resolve in a timely manner. Provides a variety of customer support services through the mail, email, telephone and direct personal contact. Reviews and enters in title work for all customers. Communicates with customers via email or verbally to handle title issues daily. Completes application to transfer title ownership. Enters information from titles received from the state into the operating system. Stays current with title/salvage laws in multiple states. Responds to customer questions, complaints and requests. Resolves problems encountered in the effort to transfer title ownership. Performs word processing assignments, filing and related clerical duties. Follows well-established procedures and under close direction of supervisor. Assists with other office functions as needed. Immediately reports all violations of company policy to a supervisor or manager. Protects and preserves confidential, personal customer information received and adheres to state and company records retention policies and procedures.Additional Skills & Qualifications:1-2 years of Professional Administrative role Work as part of a team and individuallyAbility to learn quickly-a lot of information thrown at them quickly, need to retain and ask questionsProfessional written and verbal communication (will perform follow up calls as needed to internal/external stakeholders to progress titling process)About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.