Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.Nightwing is seeking a System Administrator /Help Desk Specialist Senior to provide Tier 1-3 level support in the Herndon, VA area. The successful candidate will be a self-motivated, independent worker who can also work in, and contribute to, a team environment. The candidate will be part of a team that supports the hardware and software infrastructure for an enterprise minded organization. This position requires a broad knowledge of hardware maintenance and care, system administration, knowledge of automation technologies, and scripting. This position also requires a knowledge of security and accreditation practices and procedures and the ability to work with several enterprise resources and teams in the operation of an enterprise digitization infrastructure. Candidate must be willing to take on other duties as assigned, within the scope of the position, based on program requirements.TS/SCI with Polygraph is Required Day 1 Provide support to Customer automated systems via support requests Provide tracking and reporting of support requests open, closed, and active for Customer's Automated Systems. Utilize a Customer approved support request tracking system. Meet Customer established goals for addressing support requests. Utilize Customer approved tracking system to provide Customer approved metrics on a weekly and monthly basis for Customer review. Provide response to support requests based on Customer time requirements. Respond to after-hour and weekend critical support requests based on prior scheduled Customer requirements Performance of general system administration activities: user account creation, manage access controls, implementation and review of security policy, hardware installation, driver installation, software patching, monitor activity logs, and creation of automation scripts. Provide technical support for applications as needed to interface with the user base. Maintenance and care of digitization hardware, to include: installation, troubleshooting, maintenance, and repair. Make objective and technically sound recommendations for potential future hardware and software purchases. Serve as a Data Transfer Officer (DTO) Generate weekly, monthly, and yearly metrics reports. Learning, supporting, and training users on different types of digitization hardware.Notes:The work schedule for this billet is 8am -4pm, Monday - Friday. All work will be performed on site and at this time no remote work is authorized in this role.At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.